Our Sustainable Tech Quality Guarantee
All devices are graded A or B by our Sustainable Tech 4 Good engineers prior to listing on our site.
• Our Sustainable Tech Quality Guarantee logo is your guarantee that the product you are buying is sustainable and helping reduce our impact on the environment through re‐use.
• Sustainable Tech 4 Good skilled engineers ensure all laptops are tested against manufacturers’ specifications, with any failed units being used for spare parts to ensure total Sustainability and Quality are
at the forefront of the devices we provide.
• Our website estimates your contribution to our overall environmental impact ‐ as you buy our sustainable devices, the environmental impact statistics on our website will update.
• Your purchase helps others in need – when you buy, we also donate, and you can see how many items we have donated to our partner charities through our Sustainable Tech 4 Good website.
• The refurbishment process directly avoids the depletion of many of the Earth's resources that are part of the original manufacture of every new device, such as water, Rare Earth Materials and the emissions of CO2 into the atmosphere. The process also means e‐waste is not increased from the unnecessary disposal of a working device.
Our Quality Grading
The device is in full functioning order with minor signs of use, no damage to the screen, some signs of wear but nothing significant.
• Casing
Maximum Five Minor Scratches/Scuffs. No Dents/Cracks. No Deep Scratches. No Chipped Paint. No Missing Rubber Feet.
• Screen
No Cracks/Scratches/Light Spots or Dead Pixels.
• Ports
No Bent/Blocked Ports.
• Keyboard
No Worn/Missing or Loose Keys.
• Trackpad
No Fading of Trackpad. No Loose Mouse Buttons.
• Battery
No Swelling of Battery.
Dell Only - Battery Condition “Good” or “Excellent”
Non-Dell - Run Battery Report ≥80%.
The device is in full functioning order with signs of use, no damage to the screen, two small scratches maximum, no major scratches.
• Casing
Five to 15 Minor Scratches/Scuffs. No Dents/Cracks. No Deep Scratches.
Maximum of Two Minor Patches of Chipped Paint. Missing Rubber Feet.
• Screen
Maximum One Minor Light Spot/Dead Pixel. No Cracks/Scratches/Major Light Spots.
• Ports
No Bent/Blocked Ports.
• Keyboard
No Worn/Missing.
• Trackpad
Minor Fading of Trackpad. No Loose Mouse Buttons.
• Battery
No Swelling of Battery.
Dell Only - Battery Condition “Good” or “Excellent”
Any questions?
If you require further information about our Sustainable Tech Quality Guarantee, you can contact us below and we will get back to you as soon as possible.
